Trai asks Reliance Jio: Why free services should not end on December 31
Trai shot off the letter after the Mukesh Ambani-led firm announced free data and voice calls for existing and new customers under the ‘Happy New Year offer’, days before the 90-day inaugural welcome plan ended on December 3.
In the December 20 letter, the regulator, which is in the process of examining the new plan by Reliance Jio, also asked why the offer of free data under the promotional scheme should not be treated as “predatory”.Read more ↓
When contacted, Reliance Jio Infocomm Ltd (RJIL) did not offer any comments on the issue.
Stating that the preliminary analysis relies on factors like average subscriber additions per day and free data being offered, Trai is learnt to have asked RJIL to clarify as to “why the offer of free data under the promotional offer should not be treated as predatory.”
Another source said that in a meeting with Trai, Jio has said that the latest Happy New Year offer is substantiatively different from the Jio Welcome Offer (that commenced on September 5) as in the initial offer it had provided 4GB of free data per day, and in the new offer the same was capped at 1GB under Fair Usage Policy.
Jio has been given five days to clarify on the issues raised by the regulator. MORE MBI JM